SMS and MMS Carrier Fees

Updated 2/16/2025

Neopolis SMS transparently passes through carrier fees without any markup. Below, you'll find the fee schedule for U.S. and Canadian carriers.

United States

By default, messages in Unnited States are sent via a shared number with Neopolis SMS. You also have the option to purchase a 10DLC or Shortcode by reaching out to our 24/7 support team or your account manager.

Carrier-specific surcharges are listed below. To account for the variability in rates for different recipients, we apply a flat average rate, as detailed in the table.

USA - Toll-Free, 10DLC, and Short Code

Carrier SMS (USD) MMS (USD) Avg % of Subscribers
Verizon $0.0030 $0.0052 33%
T-Mobile / MetroPCS / Sprint $0.0030 $0.0100 30%
AT&T $0.0030 $0.0050 34%
US Cellular $0.0050 $0.0100 1%
Average $0.0030 $0.0069 -

Canada

By default, messages in Canada are sent via a shared number with Neopolis SMS. You also have the option to purchase a 10DLC or Shortcode by contacting our support team.

Carrier-specific surcharges are listed below. To account for the variability in rates for different recipients, we apply a flat average rate, as detailed in the table.

Canada - Toll-Free

Carrier SMS (CAD) MMS (CAD)
Fido $0.0090 $0.0150
Bell and Virgin $0.0110 $0.0410
Rogers $0.0090 $0.0150
Telus $0.0060 $0.0100
Average $0.0112 $0.0115

Inbound Messages

With Neopolis SMS, inbound messages are completely free—we absorb all carrier fees.

Additional Information

Carrier fees are a standard part of messaging and telecommunications services, imposed by all carriers to cover network maintenance, regulatory costs, and service enhancements. These fees vary depending on the carrier, destination, and message type, but they are an unavoidable part of the industry. While specific surcharge rates may fluctuate, every provider incorporates them into their pricing structure. To simplify billing and avoid unpredictable costs, many services apply a flat average rate, ensuring transparency and consistency for customers.