Updated 2/16/2025
Neopolis SMS transparently passes through carrier fees without any markup. Below, you'll find the fee schedule for U.S. and Canadian carriers.
By default, messages in Unnited States are sent via a shared number with Neopolis SMS. You also have the option to purchase a 10DLC or Shortcode by reaching out to our 24/7 support team or your account manager.
Carrier-specific surcharges are listed below. To account for the variability in rates for different recipients, we apply a flat average rate, as detailed in the table.
Carrier | SMS (USD) | MMS (USD) | Avg % of Subscribers |
---|---|---|---|
Verizon | $0.0030 | $0.0052 | 33% |
T-Mobile / MetroPCS / Sprint | $0.0030 | $0.0100 | 30% |
AT&T | $0.0030 | $0.0050 | 34% |
US Cellular | $0.0050 | $0.0100 | 1% |
Average | $0.0030 | $0.0069 | - |
By default, messages in Canada are sent via a shared number with Neopolis SMS. You also have the option to purchase a 10DLC or Shortcode by contacting our support team.
Carrier-specific surcharges are listed below. To account for the variability in rates for different recipients, we apply a flat average rate, as detailed in the table.
Carrier | SMS (CAD) | MMS (CAD) |
---|---|---|
Fido | $0.0090 | $0.0150 |
Bell and Virgin | $0.0110 | $0.0410 |
Rogers | $0.0090 | $0.0150 |
Telus | $0.0060 | $0.0100 |
Average | $0.0112 | $0.0115 |
With Neopolis SMS, inbound messages are completely free—we absorb all carrier fees.
Carrier fees are a standard part of messaging and telecommunications services, imposed by all carriers to cover network maintenance, regulatory costs, and service enhancements. These fees vary depending on the carrier, destination, and message type, but they are an unavoidable part of the industry. While specific surcharge rates may fluctuate, every provider incorporates them into their pricing structure. To simplify billing and avoid unpredictable costs, many services apply a flat average rate, ensuring transparency and consistency for customers.